Shopping Policies & Shipping Info
We have partnered with Authorize.Net, a leading payment gateway since 1996, to offer safe and secure credit card and electronic check transactions for our customers. The Authorize.Net Payment Gateway manages the complex routing of sensitive customer information through the credit card and electronic check processing networks (see an online payments diagram).
The company adheres to strict industry standards for payment processing, including:
- 128-bit Secure Sockets Layer (SSL) technology for secure Internet Protocol (IP) transactions.
www.RMMemories.com is registered with the Authorize.Net Verified Merchant Seal program.
We believe in maintaining the integrity of your information and the online ordering process.
Our normal processing time in house is 1 business day.
Standard Shipping: Flat Rate per Order: $5.95*
Free Shipping: For all US orders over $60.00*
*A $3.00 weight surcharge is applied to orders including albums and books.
For Express Shipping Options, please call 970.577.1415.
We do our best to ensure that the products shown for ordering on this site are available for shipping. However, out of stock conditions do occasionally exist.
If you order items that are currently not in stock, we will process a partial order of the in stock items. Out of stock items will be sent as a separate shipment once they become available. No additional shipping charges will apply. If an item is on back-order from the vendor, the item will be removed from the order and the total adjusted accordingly.
We do not accept returns except for misrepresented or defective merchandise. To arrange for a return/refund, please call 970.577.1415 or email CustomerCare@RMMemories.com.